More information on pool re-opening can be found on the
Home page.
Q: When did you start planning to open the facilities?
A: The HOA Team began planning the reopening of our facilities and amenities the day after they were closed in March. Weekly meetings were held with the vendors and staff. Draft proposals were included in the board package in May and June for Phase 1, Phase 2 and, Phase 3 scenarios.
Q: Why did the Board not open the pool sooner?
A: The Board is not the sole determining factor when our pools open. In a normal year, our pools can only open after a health inspection is completed. Our pool vendor works with Virginia health officials and our management company to ensure our pools pass final health inspections.
This year, because of the pandemic, an additional requirement has been added. Virginia Health officials must review and approve a detailed operating plan which demonstrates our ability to comply with the ever-changing rules and regulations during this crisis. In addition to that plan, our pool vendor has additional requirements to protect the safety of their employees. At the same time, we must also protect the safety of our management team and our residents. A tremendous amount of work has gone into planning for the opening the pools.
Q: Why did we not open in Phase 1?
A: The added cost of opening our facilities in Phase 1 combined with the limited number of residents who would be allowed to utilize the facilities, because of occupancy and use restrictions, was too high.
Q: Why is the capacity so low?
A: Capacity limits during the crisis have been greatly reduced because of distance requirements. The easy way to explain this, a person standing on the pool deck must have a 10-foot radius without another person. A calculation is done using the square footage of our deck space and the distance needed between residents. This number is lower than our normal capacity limits.
Q: What is the capacity of our facilities?
A: Phase 3 total capacity allowed, including employees, using 75% capacity and 10 feet of distance.
Lakes Pool – 70
Woods Pool – 60
Q: Why can’t I bring guests?
A: The operating plan submitted to Virginia health authorities does not allow guests.
Q: What happens if someone with Covid-19 enters the building?
A: If a person with a case of Covid-19 enters one of our facilities, we are required to shut the facility down for 72 hours, we must notify authorities of all people that person may have come in contact with. We cannot stress this enough, DO NOT ENTER one of our buildings if you are not feeling well. If you are in a high-risk category, follow CDC guidelines.
Q: Why isn't the Mills pool open yet?
A: The Mills pool is the hardest to open because of the fountains and buckets. Per Phase 3 orders, all fountains / buckets must remain closed, but the fountains and buckets are part of the design to keep the water flowing at the Mills pool. It will also be very hard for the lifeguards to enforce the social distancing with all the little ones. We want to open all pools, but logistically we have to roll out in phases. We are working hard to find a safe way to open the Mills.
Thank you for your patience.
